As the business of insurance becomes more competitive, insurers must maintain a strong and focused momentum of customer satisfaction, while delivering tangible and evident benefits all along the value chain. This is nothing new, except for the fact that the customer is now the real king. The insurance industry around the world is currently setting new tactical and strategic objectives to support their diverse range of products and service offerings. Francis & Associates is a customer centric organization that values its strong relationships, which are forged on a commitment to deliver the very best in investigation services - all leveraged through a superior quality workforce and a technology infrastructure that is second to none. Our scope of investigative service offerings is concrete and unyielding.

Driven by our professional and ethical undertakings, our new services are continuously evolving as we also enter new markets and meet the ever increasing demands of all our customers. Francis & Associates has a holistic approach in the way we do business and deliver our professional services. We are technologically innovative, savvy, experienced, and resourceful. Our national capabilities are sought after by numerous insurers, third party administrators, self insured corporations and pre-eminent insurance defense law firms around the world. The methodologies, program management and accountability, and centralized systems of Francis & Associates continue to set the standards others admire and aspire to meet.

Whether your requirements are for claims, surveillance, investigations, vendor management, the provision of SIU compliance, or the implementation of a comprehensive outsourced program, we have the immediate capability of meeting your all your needs. Francis and Associates welcomes the opportunity to discuss our many service offerings with you in more detail.