• Credit Card Chargeback Fraud Investigations

  • What is Chargeback Fraud?

    Chargeback fraud, also known as friendly fraud and occurs when a consumer makes an online or in-person purchase of goods or services with their credit card and then requests a chargeback from the issuing bank after receiving the purchased goods or services. Once approved, the chargeback cancels the financial transaction, and the consumer receives a refund of the money they spent.

    If chargeback fraud goes unchecked, the consequences can be severe and too many chargebacks could prompt your bank to terminate your account and could make it extremely hard or impossible to get a new account.

    However, there are ways small-businesses can fight back with the help of Francis & Associates Private Investigators.  Our highly trained investigators will review what safeguards you have in place and what is needed.  

    Our investigators will also review every chargeback and identify if elements of a crime have been committed and if so our staff will work on your behalf to recover that lost revenue.

    Call us today at 1.866.653.3398 to discuss your investigation needs. As always, we offer affordable solutions to any investigative problem and answer the questions that need answering.


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