Dwayne A. Francis
President / CEO
Over 19 years of special investigations and surveillance experience.
Mr. Francis founded Francis & Associates, Inc. to provide professional & ethical investigative services to the insurance industry, distinguished defense law firms, corporations and the general public. Mr. Francis has a degree in Criminal Justice and has been in the private investigations industry for over 19 years. During that time, he has specialized in insurance investigations, risk management and covert information gathering. Mr. Francis places a high emphasis on leadership, teamwork, responsibility and professionalism.
Regional Director of Operations – Western Region
Ms. Daniels has over 25 years of experience in the insurance industry, having held management positions in Claims, Underwriting, Policy Administration, Risk Management, and Agency Services as well as various General Management positions. As an Operations leader, she has a track record of guiding service organizations to achieve strong results through ongoing, client-centered, performance management and technology solutions
Executive Vice President – Workers Compensation Services
Mr. Peterson is a seasoned insurance executive and entrepreneur with nearly 25 years of experience in the insurance industry. Mr. Peterson brings to the company considerable experience in insurance services specializing in growth initiatives, establishing distribution channels, product development and creating a culture around world-class sales and customer care.