• F.A.Q.

    • Does Francis & Associates Inc., offer free consultaion?

      Francis & Associates Inc., has always offered free consultations. As a matter of fact, this can be done in person or over the phone. Whatever you decide, you will be informed of your options to get the job done.

    • What are your rates or costs?

      As with other private investigation companies, our rates vary depending on the type of investigation you require and are competitive with other investigation companies in the area. We have no hidden charges and we don’t charge for phone updates, reports or video preparation. We can also work with any budget if reasonable to the type of case you request. Please contact our office directly for a free confidential consultation and we can discuss your case in detail and determine a budget that's affordable and right for you.

      Shop around and don't be fooled into paying an inflated hourly rate by another investigation company who makes claims "they are the best" or "you get what you pay for". While calling around and checking rates, you will find that most or all of us charge the same competitive rate.

    • What type of information do you need to start my assignment or case?

      When working on any investigation assignment, our office would request everything that you have available for the individual so we could initiate immediate investigative efforts. Of course, information that you may not have available, we will obtain through our initial case preparation. We would also need known schedules which includes work schedule and vehicle information if known. Are there available pictures of the individual?

    • Can video be obtained inside a Hotel & Casino?

      Our investigators go through extensive expectation of privacy training every quarter and to answer your question, Yes, we can and do legally obtain video of subjects inside those areas. The expectation of privacy does not exist inside a hotel or casino because of its commonly known your every move is monitored on video cameras throughout the property and in some areas, it's even posted for those who are unaware.

    • What type of documentation will I receive?

      You will receive a detailed report, photos and video that we obtained while working your assignment case. All our reports and video evidence are admissible in court.

    • When will I be updated by the Investigator?

      The investigator assigned to work your case assignment will provide you with repeated updates throughout the day or the requested update schedule you require at the beginning of the case. These updates will be provided by voice, text or email as required by you the client.

    • Do you offer GPS Tracking?

      We do not offer GPS Services. The use of a GPS tracking device is not only unethical but also a serious breach and violation of an individuals expectation of privacy and is considered a misdemeanor or felony depending on individual states and can result in a fine and a jail sentence of six to 12 months. Also, the use of a GPS device can cause harm and loss of credibility to you and your case. Don't allow yourself to be fooled by another agency telling you its gray area. It's just not worth it!