• F.A.Q.

    • Does Francis & Associates Inc., offer free consultaion?

      Francis & Associates Inc., has always offered free consultations. As a matter of fact, this can be done in person at our office or over the phone. Whatever you decide, you will be informed of your options to get the job done.

    • What are your rates or costs?

      As with other private investigation companies, our rates vary depending on the type of investigation you require and are competitive with other investigation companies in the area. We have no hidden charges and we don’t charge for phone updates, reports or video preparation. We can also work with any budget if reasonable to the type of case you request. Please contact our office directly for a free confidential consultation and we can discuss your case in detail and determine a budget that's affordable and right for you.

    • What type of information do you need to start my assignment or case?

      When working on any investigation assignment, our office would request everything that you have available for the individual so we could initiate immediate investigative efforts. Of course, information that you may not have available, we will obtain through our initial case preparation. We would also need known schedules which includes work schedule and vehicle information if known. Are there available pictures of the individual?

    • Can video be obtained inside a Hotel & Casino?

      Our investigators go through extensive expectation of privacy training every quarter and to answer your question, Yes, we can and do legally obtain video of subjects inside those areas. The expectation of privacy does not exist inside a hotel or casino because of its commonly known your every move is monitored on video cameras throughout the property and in some areas, it's even posted for those who are unaware.

    • When will I be updated by the Investigator?

      The investigator assigned to work your case assignment will provide you with repeated updates throughout the day or the requested update schedule you require at the beginning of the case. These updates will be provided by voice, text or email as required by you the client.

    • Do you offer GPS Tracking?

      We do not offer GPS Services through our company. You can contact InvestitrackGPS directly at 725-246-1308 for further rental, lease, or purchase information if you require GPS tracking services, and their rates are competitive with other agencies in town that personally offer those services.